DL 50 Engine Warranty Information

USA -

Greetings all,

There is most definitely a manufacturer’s warranty on the DL50 engine, which is for a period of one year, and covers any manufacturing defects on the complete engine assembly. It is excellently supported by the manufacturer through the bona fide US based dealer of their engines, DLUSA. Chinese market engines which are bought by others and sold as if they were US market engines do not share this warranty.

With this factory warranty support, I have replaced pistons, piston rings, cylinders, exhausts, crank shafts, gasket sets, carburetors and ignition systems; all at no cost to the customer. I have even assisted several individuals with their engines when they were abandoned by their seller although since I warn of the lack of support from other sellers, this hardly makes any sense nor can I promise to do so in the future.

I am very happy to provide this warranty support to our customers because all of the parts for it are provided for by the manufacturer; none of them come out of my pocket as it would if other sellers provided equivalent coverage.

Please feel free to contact me directly ( support@dlusa.net or 972-869-9313 ) if you have any warranty or other questions about DL engines.

Bob
www.dlusa.net

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Tom from www.valleyviewrc.com posted this information;

"Now to your questions, we at Valley View RC will provide the following:

1, We provide free replacement service for one year including shipping.

2. We will replace any part that becomes defective due to material or workmanship. If we have an engine that is burnt or stuck we do require it to be sent back to our service center for inspection."

Tom's username on RCU is "denney47", and his email is valleyviewrc@comcast.net

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Australia -

Not speaking on behalf of either of the USA distribs, but for the record here at DL Engines Australia, we provide 12 Months Warranty.

In summary our warranty covers all standard parts including ignition, and covers all faults caused by manufacturing fault/s.

We obviously do not provide warranty for crash damage/abuse/poor tuning etc. If the fault just requires a simple user replaceable part we will send out part free of charge during the 12 month period with proof of the fault, and copies of receipt/serial # and warranty card we issue. If the fault requires us to see/repair the engine, the end user needs to pay for shipping to get the motor to us, and we will ship it back at our cost in Australia if the fault is a valid warranty claim.
Our warranty is provided by us, not the factory (though they will replace parts for us if we give them evidence of the fault on new engines/parts)

The might be leeway either way depending on the claim, we are flexible where possible and any claim is dealt with on a case by case basis. Though thankfully to date we have had very very few issues as we check out the engines well before a customer gets it.

Cheers

Scott
DL Engines Australia